Key Responsibilities:
Business Analysis
- Analyzing client operations processes & defining solutions
- Working closely with internal business, technicians, developers to agree to end client business specifications
- Gathering critical information from meetings with various stakeholders
- Performing regression and user acceptance testing
- Work closely with QA to ensure regression & UAT test cases are correct
- Working with the end client to onboard software and application
Product Development
- Defining detailed specifications and test cases requirements
- Ensuring solutions meet end client business needs and requirements
- Research & Development for new products for Product Roadmap
Client Onboarding
- Product SME for client onboardings & support queries
Requirements:
- Candidate should have experience in Financial Services Operations and understand the processes involved between Front to Back Offices
- Ability to talk to different audiences, clients, management or developers
- Ability to simplify complex information
- Experience writing detailed requirements analysis
- Candidate is expected to be a strong team player and work effectively in cross-organization situations
- Excellent written and communication skills
- Excellent written and communication skills
- Ability to research tasks independently using prior operations experience
- Ability to work independently and multi-task, taking ownership of tasks and using their initiative to produce high quality results
- Comfortable working towards tight deadlines
- Track record navigating ambiguity in a fast-paced environment within a dynamic organization
Qualifications:
- Bachelor's degree required
- 3+ years Operations experience
- Business Analyst experience
- Experience working alongside Technology team
- Expertise within the financial services industry
- At least 3 years working with Microsoft Products, (Excel and PowerPoint, and be adept at data queries and formatting, pivot tables, report writing, and presentations)
- Good interpersonal skills with a natural ability to work with and support colleagues, ability to adapt to and work independently and effectively
Nice to have:
- Experience writing Product Specifications
- Understanding of Machine Learning / Artificial Intelligence
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Flexible schedule
- Parental leave
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Innovative -- innovative and risk-taking
- Aggressive -- competitive and growth-oriented
- Outcome-oriented -- results-focused with strong performance culture
- Team-oriented -- cooperative and collaborative
Schedule:
