Technical Writer - Software Documentation

2+ Years

The Technical Writer will partner with development, product managers, engineers, and technical trainers to craft and refine technical documentation. The role will be to create documentation to support users in the operation of EZOPS systems. To do this you will build strong working relationships with the cross-functional product development areas of the company. You must have a hands-on approach to technology and to the products being documented.

  • An understanding of the documentation development life cycle (DDC)
  • The ability to write clearly, accurately and with attention to detail
  • 2+ Years’ experience in a technical writing role
  • Experience creating API documentation, Release Notes, and Plugin documentation an advantage


  • Translate technical information into clear, concise, and effective documentation for both technical and non-technical audiences
  • Document new functionality and prepare release notes in line with the EZOPS release cycle
  • Understand EZOPS products and software release methodology
  • Conduct research on new product features and requirements through observation and collaboration with developers, testers, system architects, business analysts, product owners and product managers

About EZOPS (
EZOPS is a Fintech firm focused on A.I. powered operational transformation. We use machine learning and AI to streamline all the most frustrating and tedious parts of the financial services industry, namely validation, compliance, and reconciliation.

We are changing the industry with software that intelligently automates repeatable actions, checks for errors, and offers insights that users might miss on their own.

EZOPS is based in Dublin, New York, San Francisco & New Delhi, Chennai. The company currently has 140 employees and expects to double that in 2 years, allowing fantastic opportunities to any new employees joining now. The company is a typical technology company; flat structure, flexible, working online with colleagues across time zones; with opportunities to work abroad.